Support

Frequently Asked Questions

Find quick answers to common questions about our products, licensing, and support policies.

What is included when I purchase a product?

You will receive the complete source code, comprehensive documentation on how to install and configure it, and access to future updates based on your license type.

Can I use the product for my clients?

Yes! If you purchase the Extended License, you are fully permitted to use the product to build solutions for your clients and charge them for your services.

Do you provide technical support?

Yes, we offer basic installation support to ensure you can get the product running on your server. However, we do not provide free customization services.

How do I get updates?

Whenever a product is updated, you can download the latest version from your account dashboard completely free of charge.

Is the source code secure?

Absolutely. Every product follows security best practices including input sanitization, CSRF protection, prepared statements against SQL injection, and proper session handling.

What is your refund policy?

We offer a 14-day money-back guarantee if the product has major bugs our support team cannot resolve. See our full Refund Policy page for details.

Still have questions?

Our support team is happy to help you find the right answer.

Contact Support
Stay in Orbit

Get notified of new products